Shipping & Delivery Policy
Clear timelines, insulated packaging, and reliable tracking for corporate & retail chocolate orders.
📦Delivery Timeframes
- Bulk Orders: 5–8 business days after design approval
- Retail Orders: 3–7 business days
- Max Delivery Time: 21 days
- Large Volume: Custom timelines shared
Timelines start after design approval.
🚚Shipping Partners
- Primary: DHL & FedEx
- Also ship via UPS & trusted carriers
- Tracking shared on dispatch
❄️Bulk Order Packaging
- Sturdy insulated packaging
- Heat & impact protection
- Gift-ready arrival
🏢Multi-Location Delivery
- We ship to multiple office locations
- Additional logistic charges apply
👥Employee & Client Shipping
- Individual dispatch available
- Extra packaging & courier fee
- Ideal for remote teams & gifting
🎁Retail Order Packaging
- Insulated protective packaging
- Prevents melting & breakage
- Premium unboxing experience
🎥How We Pack Retail Orders
⚠️Important Information
- Recipient should be available to receive delivery
- No Sunday or federal-holiday delivery
- No address changes after shipping
- No P.O. box deliveries
- Remote areas may take longer
- Weather & carrier issues may cause delays
Damaged order? Email photos within 24 hours for review.
